Excellent: OMV App Wins Maintainer Award
At SRB, we see ourselves as partners to our clients on their journey towards their own digital transformation. We know that we possess considerable knowledge and can implement it into innovative solutions with real added value. Nevertheless, it is always gratifying for us as SRB consultants to receive confirmation of this, both from clients and independent sources, as in the case of OMV.
Mobile Field Service App Awarded
Together with Stefan Krebich, Advisor Turnaround Management at OMV, his team, and our implementation partner aaa – all about appswe at SRB developed a mobile field service solution for the international oil and gas producer based in Vienna. This has now won the 'Maintainer – Special Prize for Innovation Award 2020'.
We are very pleased, as the Maintainer is not just any award. This prestigious accolade has been awarded for 20 years by the renowned asset management consulting firm T.A. Cook and a panel of independent, high-calibre industry experts. The aim of this industry award has always been to highlight the importance of maintenance for operational productivity and cost reduction as competitive advantages. We have more than convincingly demonstrated all this with the innovation project at OMV.
Maintenance Made Simple by SRB
It all started classically with this now literally 'awarded' project. Maintenance at the OMV refinery proved challenging. Taking notes or camera shots of issues during maintenance rounds meant employees had to awkwardly handle protective gloves, notepads, and cameras. A significant additional effort due to subsequent manual entry into the central SAP-based asset management system was unavoidable.
A new solution was necessary. On one hand, the recording of reports directly into the SAP system must be possible at any time and on the other hand, consideration must be given to the special maintenance circumstances, data protection, and identity management of OMV. Thanks to SRB expertise, an innovative field service app was created that is usable on all Apple iPhones. This app, specifically tailored for OMV, is not only seamlessly integrated into the central SAP system but also includes a so-called gyro control that significantly simplifies maintenance for OMV employees.
In other words: To create a maintenance report in SAP, the app first automatically opens the camera function. This allows either a photo of the incident to be taken or individual, predefined quality checks in specific maintenance areas to be initiated via QR or DataMatrix codes. The entry of additional information and further navigation through the individual steps until the final creation of the report in SAP is done using gyro control, meaning moving the iPhone back and forth or pressing the volume buttons to confirm the entry.
Independent Quality Verdict: 'Excellent'
The clear result: efficiency in maintenance has demonstrably increased at OMV. Reduced processing times and drastically improved data quality speak a clear language. Furthermore, the app allows ample room and opportunities for future expansions. The handling of the app is also enjoyable.
