Streak-free and in top quality:
SALESIANER successfully migrates to SAP S/4HANA with SRB.
The Austrian market leader in textile management achieves a milestone in its digitalisation strategy.
Quality and sustainability have been core values of the SALESIANER Group for over 100 years, a family business based in Vienna. SALESIANER has become the market leader through high-quality laundry services in Austria and other CEE and SEE countries. To sustainably ensure the company's growth-oriented development, an important milestone was reached in the digitalisation strategy with the migration from SAP ERP to SAP S/4HANA – together with SRB.
The SALESIANER Group has stood for clean, hygienically perfect laundry for over 100 years. The rental of textiles and their hygienic preparation and care constitute the core business of the international company based in Vienna. At a total of 30 locations in 11 countries in Europe, comprehensive textile supply is provided for healthcare, hospitality, industry, and commerce. Cleanroom textiles, washroom hygiene, as well as promotional and dirt-trapping mats complement the extensive offering. Logistics includes not only the procurement and provision of textiles but also delivery and collection, up to cleaning according to the highest hygiene and sustainability standards.
“Anyone who promises the highest quality, hygiene, and service flexibility, like we do, must be able to keep that promise. IT plays a central role in this,” explains Thomas Huber, Head of Group IT at the SALESIANER Group.
SAP ERP needs an upgrade
Since the turn of the millennium, SALESIANER has relied on SAP. Accordingly, the system functionality is relevant for cross-border laundry operations – from procurement to billing. With SAP ending support for ERP in 2027, migration to SAP S/4HANA provided an alternative solution. This also presented the opportunity to harmonise processes, clean data, and align SALESIANER professionally and sustainably for the future from an IT perspective. The migration was a necessary step and had to be planned long-term and executed with the utmost care due to its complexity and importance. For the implementation of the project, SALESIANER relied on the expertise of SRB.
Through the existing partnership and the associated knowledge of the specifics of the SALESIANER architecture, SRB was able to make a significant contribution to the successful implementation of the project. This is also confirmed by Harald Poeselt, Head of IT Applications at SALESIANER: “SRB and we share a professional, long-standing collaboration. Therefore, we had great trust in our IT service provider and knew that the people involved would define the necessary processes and implement the project within the agreed timeframe.”
Preparation as the Basis for Success
The project duration was set with sufficient preparation time, starting with initial planning and strategy workshops where SRB was always on hand to provide advice and support the brownfield migration. This is a form of migration where existing architectural structures are largely retained and transferred to the new platform.
To address the greatest potential risks of such a migration in advance, meticulous preparation by the project team was necessary. This included preliminary studies and projects such as the update with SAP ERP 6.0 Enhancement Package 8 (EHP8), the Customer Vendor Integration (CVI), the deletion of company codes, or the archiving of legacy data. The challenge was to bring together a total of 10 European countries under a central SAP umbrella while considering country-specific solutions and third-party applications.
“Those who do their homework before migration lay the foundation for a ‘smooth’ transition to SAP S/4HANA. Salesianer is the best example that this saying is not without reason,” says Christian Schaunig, Senior Consultant and Team Lead Sales at SRB.
The SRB project manager was closely involved when, at the beginning of 2023, the transition from the existing SAP ERP solution to SAP S/4HANA was initiated at the rental textile group. In a total of 10 countries, various areas were migrated to the new platform, and the hardware, including the SAP-certified backup system, was virtualised. Last but not least, SRB ensured that everything was migrated as planned.
Results are convincing
By the end of February 2024, SAP S/4HANA was 'up and running', successfully completing the migration project. Although it is still too early for concrete benchmarks, the client SALESIANER is very satisfied: 'The good preparatory work and the parallel training of employees ensured that all national organisations could work smoothly on the new system. For a project of this magnitude, one can be very pleased with the implementation and quality,' Thomas Huber rejoices at the project completion.
The migration to SAP S/4HANA within the defined project timeframe was achieved thanks to the professional support from SRB with only a few hypercare days. The SALESIANER group can thus rely on a system architecture that is future-proof for further SAP developments, flexibly grows with the requirements of the rental textiles company, and supports business success.